Recurring subscription
Services run on a subscription basis with automatic renewal unless canceled before the next billing cycle.
Contract, billing and acceptable use
Terms of Service
These Terms of Service govern the use of WaioChat, including platform access, recurring subscriptions, usage rules, cancellation, liability limitations and enforcement measures.
Plain-language summary
In short, WaioChat provides recurring digital services for automation, communication and productivity. Users must operate lawfully, comply with third-party platform rules such as WhatsApp and Meta, and understand that billing, availability and automation risks are subject to clearly defined limits.
This summary is meant to improve readability, but it does not replace the full clauses on this page.
Acceptable use is mandatory
Spam, phishing, harassment, infrastructure abuse and illegal communication practices are strictly prohibited.
Liability is capped
The service is provided “as is” and depends on third parties; total financial liability is limited to the amount paid in the previous three months of active subscription.
1. Acceptance and scope
By accessing or using WaioChat, the user agrees to these Terms of Service and to the supplementary rules applicable to the product.
- Services include web applications, browser extensions, APIs, AI-powered features and related utilities.
- If you do not agree with these terms, you must immediately stop using the platform.
- These terms complement the Privacy Policy, but do not replace it.
2. Eligibility and account
WaioChat is not intended for individuals under 18 and requires accurate, current registration information.
- You are responsible for credential security, account usage and all activity performed under your account.
- The company may request additional verification to protect billing, licensing and operational integrity.
- False, incomplete or misleading information may justify restriction, suspension or account termination.
3. Subscriptions and license validation
WaioChat operates on recurring subscriptions and may periodically validate access status to protect the commercial and technical ecosystem.
- The platform may validate subscription status, extension licenses, authentication tokens, connected sessions and API credentials.
- These checks support fraud prevention, abuse mitigation, anti-piracy enforcement and platform security.
- Validation failures may temporarily limit access until re-authentication or plan regularization.
4. Payments, cancellation and refunds
WaioChat plans renew automatically while active unless canceled before the next billing cycle.
- Users may cancel subscriptions at any time to stop future renewals.
- Because the service is digital, partial refunds for billing periods already started are generally not provided unless required by applicable law.
- If a billing error occurs, the official contact channel is [email protected].
- WaioChat may change pricing, plans, features or discontinue services at any time.
5. Acceptable use and anti-spam policy
WaioChat was built for legitimate automation, productivity and responsible communication.
- Using the platform for spam, unsolicited bulk messaging, phishing, harassment, abusive automation or illegal practices is prohibited.
- Users must comply with local law, anti-spam rules, privacy regulation and WhatsApp and Meta policies.
- Repeated abusive behavior may result in immediate blocking and termination without notice.
6. User responsibilities
All operations executed through WaioChat remain under the responsibility of the user or customer organization.
- You are responsible for all transmitted content, imported lists, connected integrations and obtaining recipient consent where legally required.
- You are also responsible for compliance with local and international law and the policies of external platforms used in your operation.
- WaioChat is not responsible for account bans, delivery failures, user-generated content or misuse of automation features.
7. Prohibited activities
Certain technical and commercial behaviors directly violate these terms and the proprietary nature of the service.
- Reverse engineering, inspecting proprietary systems, scraping internal APIs or bypassing protective controls is prohibited.
- It is also forbidden to exploit vulnerabilities, redistribute proprietary technology, attempt unauthorized access or abuse infrastructure.
- Any violation may lead to suspension, permanent bans, revoked access or legal action.
8. Availability and third-party dependencies
WaioChat depends on browsers, payment providers, AI services, hosting vendors and external platforms, including the WhatsApp ecosystem itself.
- Services are provided “as is” and “as available”.
- We do not guarantee uninterrupted operation, error-free performance, permanent compatibility with third-party services or continuous WhatsApp compatibility.
- Changes in third-party policies, APIs or infrastructure may affect functionality and availability.
9. Disclaimer and limitation of liability
Users assume the risks inherent to automation, third-party integrations and dependency on external platform rules.
- To the maximum extent permitted by law, WaioChat is not liable for indirect damages, lost profits, lost opportunities, data loss or third-party interruptions.
- WaioChat is also not liable for account restrictions imposed by WhatsApp or Meta or for unauthorized access caused by user negligence.
- Total liability never exceeds the amount paid by the user during the previous three months of active subscription.
10. WhatsApp and Meta disclaimer
WaioChat is an independent platform and has no corporate relationship, official authorization or endorsement from Meta ecosystem brands.
- WaioChat is not affiliated with, authorized by, endorsed by or officially connected to WhatsApp LLC or Meta Platforms, Inc.
- WhatsApp is a trademark of WhatsApp LLC.
- Users are fully responsible for complying with those platforms terms and policies when using automation.
Use of automation tools may lead to limitations, restrictions or bans imposed by third parties, without WaioChat responsibility for such actions.
11. Suspension, governing law and updates
WaioChat may enforce these terms to protect the platform, customers and infrastructure.
- Accounts may be suspended or terminated without prior notice in cases of abuse, fraud, operational risk or policy violation.
- This agreement is governed by the laws applicable to the jurisdiction where WaioChat operates, with disputes resolved in the competent courts of that jurisdiction.
- Updated versions of these terms become effective when published on the website, and continued use of the service means acceptance of the current version.
Need to review billing, cancellation or acceptable use?
Use WaioChat official channels for contractual support, subscription questions, billing errors or requests related to these terms. Before publishing, validate the final wording with human legal review.